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The Business Impact of Open Roles

The real cost of unfilled vacancies in the UK


Unfilled vacancies are more than just empty seats - they’re a significant drain on resources and productivity. Economic growth hinges on a skilled and engaged workforc -, the true cost of leaving roles unfilled can be substantial for businesses. Let’s explore the financial and operational consequences of unfilled positions, and how Riada can assist employers with practical solutions to address these challenges.


When a vacancy goes unfilled, studies suggest that each unfilled position costs UK businesses on average £1,000 per week, depending on the role and sector. Here are the primary contributors to these costs:


  • Lost productivity: An unfilled role means tasks remain undone, reducing overall productivity. For instance, in manufacturing, a missing production operative could halt an entire assembly line, costing thousands daily.

  • Overtime costs: Existing employees often pick up the slack, leading to increased overtime payments. This quick fix is not sustainable and can lead to burnout and decreased efficiency.

  • Missed revenue opportunities: For customer-facing roles, unfilled vacancies result in missed sales opportunities. Retail businesses for example, lose valuable revenue during peak periods when staffing levels fall short.

  • Internal recruitment costs: While managing recruitment in-house might seem cost-effective, it often involves hidden expenses such as advertising, administrative hours and time spent screening candidates. These costs can quickly escalate, making an unfilled role even more expensive to fill. Recruitment agencies like Riada Resourcing can alleviate this burden by streamlining the hiring process, saving both time and money.


Beyond financial losses, unfilled vacancies create a ripple effect that disrupts daily operations:


  • Delayed projects: Key projects stall without the necessary expertise, delaying timelines.

  • Skill gaps: Some roles, such as those in healthcare and IT, demand specialised skills. Extended and open vacancies worsen skill shortages.


As of September to November 2024, the UK had an estimated 818,000 open job vacancies advertised.


  • The unemployment rate stood at 4.3% in the three months to September 2024, with 1.51 million people aged 16 and over unemployed. Additionally, the number of economically inactive individuals aged 16 to 64 was 9.34 million, representing an inactivity rate of 21.7%.

  • These figures suggest a complex labour market landscape, with a significant number of unfilled positions alongside notable unemployment and economic inactivity rates.


Strategies to lower the cost of unfilled positions and successfully fill vacancies:


  • Partner with a recruitment agency: Riada streamline the hiring process by connecting businesses with pre-screened, qualified candidates, reducing time-to-hire and ensuring a seamless recruitment experience.

  • Invest in employer branding: A strong employer brand attracts top talent. Highlighting benefits, workplace culture, and growth opportunities can make your business a preferred employer in Northern Ireland.

  • Adopt flexible work models: Offering hybrid or remote options widens the talent pool and appeals to a broader range of candidates.

  • Upskill existing employees: Providing training programs ensures your team is equipped to handle evolving demands, reducing reliance on external hires.

  • Leverage technology: Advanced applicant tracking systems (ATS) can speed up the recruitment process, ensuring top candidates don’t slip through the cracks.


Unfilled vacancies are a hidden cost that businesses cannot afford to ignore. By understanding their financial and operational impact, companies can take actionable steps to fill roles efficiently and maintain a competitive edge. Whether it’s through smarter recruitment strategies alongside a recruitment agency like Riada or investing in employee development, the key lies in prioritising your workforce as your most valuable asset.


Ready to tackle your recruitment challenges? Contact Riada Resourcing today and discover how we can help you minimize the cost of unfilled vacancies and build a resilient, productive team.

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